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  1. HWCOM IT - Medzen Help Center
  2. Knowledge Base
  3. Applications Support

Applications Support

  • Configuring your web browser to allow pop-up windows
  • HWCOM Clinical VDI: Instructions
  • Ally: Instructor Information
  • CanvasMed: Support Contact
  • CanvasMed: How do I subscribe to CanvasMed calendar on my device?
  • CanvasMed: What credentials do I use to log into CanvasMed?
  • Doc.com: How do I get my Username and Password?
  • e-Value: How do I get my Username and Password?
  • NHELP Portal: I am receiving daily emails about incomplete evaluations
  • NHELP Portal: I am unable to complete an evaluation
  • NHELP Portal: I am unable to log in
  • SharePoint: How to Add a New Folder to a Document Library
  • SharePoint: How to Create a Document Library
  • SharePoint: How to Request a New SharePoint Site

Help Desk Office Hours and Location: Monday - Friday 7:30 AM - 6:00 PM | 11200 SW 8th St. AHC2 358 Miami, FL, 33199

24x7 Phone support available for urgent issues. Submit requests through Medzen Help Center, phone (305) 348-4843, or email at comit247@fiu.edu.

For any questions regarding this site, contact HWCOM IT Help Desk at (305) 348-4843 or com-ithd@fiu.edu.

Herbert Wertheim College of Medicine Office of Information Technology | Medzen Ticketing System

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